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Chantal Tomlinson joins with over 25 years of experience in the tourism industry. Having worked with companies such as Flexible Car Hire Limited and Lastminute.com, Chantal has a proven track record in senior sales and business development roles within travel trade companies and OTAs. At RateHawk, Chantal will lead day-to-day operations, overseeing the commercial team of 16 people, driving business growth, and strengthening the company’s market share. &nbsp;Chantal Tomlinson commented: “RateHawk’s rapid growth and advanced supply and products are truly impressive, and it is a delight to join this incredible team at such an exciting time. RateHawk delivers exceptional value to our agency partners, and I am eager to support them in growing their businesses and boosting their profits with us.” &nbsp;Alongside Tomlinson, Laura Harrison recently joined RateHawk as Strategic business development manager to focus on growing agent partnerships. Laura has over 20 years of experience in the travel industry in business development and account management roles in companies including Thomas Cook, Walt Disney World and Avis Budget Group.&nbsp; &nbsp;On her appointment,&nbsp;Laura Harrison commented: “Having joined the RateHawk team, I’ve been impressed by their dynamic and forward-thinking approach. It is a genuine pleasure to join this fast-growing business and contribute to bringing its ambitions to life.” &nbsp;Announcing the appointments,&nbsp;Julita Grzycka, RateHawk’s Regional Director for Northwestern Europe, commented: “We are excited to have Chantal on board as the Head of the UK &amp; Ireland market. We also feel especially empowered with Laura joining the team with her strategic approach to business development. Both Chantal and Laura have impressive experience in the industry and a deep knowledge of the specifics of the UK trade, which will significantly strengthen our market penetration and bring more business.” &nbsp;Launched in 2016, RateHawk employs over 500 professionals in commercial roles globally and has offices in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The number of RateHawk partners exceeds 70,000 travel professionals worldwide. RateHawk offers a web platform and a mobile app enabling partners to handle business remotely. &nbsp;RateHawk is part of the UAE-based Emerging Travel Group, a global travel company that operates travel brands for individual travelers (ZenHotels), B2B travel professionals (RateHawk), and corporate customers (Roundtrip) in over 190 source markets. In 2023, Emerging Travel Group achieved a gross transaction value of $2.6 billion. &nbsp;

RateHawk.com, an online system for booking hotels, air tickets and transfers for travel professionals, announces the new appointments in its UK and Ireland commercial team: Chantal Tomlinson joins RateHawk as the Head of business development for the UK and Ireland, and Laura Harrison joins as Strategic business development manager. With these new hires, RateHawk follows its ambitious plans for further expansion in the UK and Ireland. 

RateHawk names new UK chief and expands its commercial team

In der Branche kennt man Aurélie bestens durch Ihre Zeit bei Costa, ebenfalls im Aussendienst in der französischsprechenden Schweiz, ihr Engagement im Skal Club Suisse Internationale im Nationalvorstand als Sekretärin, sowie den verschiedenen anderen Funktionen.&nbsp;“Wir freuen uns sehr, Aurélie mit an Bord zu haben und nun bereits mit 4 Leuten in der Schweiz den Erfolg von RateHawk weiter voranzutreiben”, so Simon Dreyer, Area Manager&nbsp;für die Schweiz.&nbsp;Aurélie Bourcart merkte an: “Ich freue mich sehr, RateHawk beizutreten, einer der technisch fortschrittlichsten Reiseplattformen auf dem Markt. Das umfangreiche Angebot bietet unseren Agenturpartnern enormen Mehrwert, und ich freue mich darauf, ihnen dabei zu helfen, ihre Geschäfte weiterzuentwickeln und den Gewinn mit uns zu steigern”.&nbsp;RateHawk ist eine All-in-One-Plattform, die alle Arten von Reisedienstleistungen in einem einzigen System anbietet. Es ist kostenlos. Der stärkste Vorteil ist das umfangreiche Hotelangebot: RateHawk bietet mehr als 2,5 Millionen Unterkünfte, einen der größten Hotelbestände auf dem Markt. RateHawk bezieht sein Unterkunftsangebot von 250 Großhändlern und mehr als 95.000 direkten Hotelverträgen, die über das firmeneigene Extranet verbunden sind. Dieser Ansatz ermöglicht es RateHawk, seinen Reisebüros die größte Auswahl an Unterkünften zum günstigsten Preis anzubieten.&nbsp;Neben Hotels bietet RateHawk auch Flugtickets von über 400 Fluggesellschaften an, darunter 150 Billigfluggesellschaften und Transfers in mehr als 150 Ländern. RateHawk spart Reisevermittler:innen Zeit, da alle wichtigen Reisedienstleistungen einfach in einem einzigen System gebucht werden können, ohne dass sie sich auf anderen Plattformen vergleichen müssen.&nbsp;RateHawk hat Niederlassungen in Berlin, London, Mailand, Lissabon, Warschau, Dubai, Limassol und Wilmington.&nbsp;RateHawk alleine beschäftigt weltweit über 500 Fachleute in kaufmännischen Funktionen. Im Jahr 2023 hat RateHawk zusammen mit seiner Muttergesellschaft, der Emerging Travel Group, einen Brutto-Transaktionswert von 2,6 Milliarden USD erreicht.

RateHawk.com, ein Online-System zur Buchung von Hotels, Flugtickets und Transfers, verstärkt das Sales Team in der Schweiz: RateHawk hat Aurélie Bourcart als Sales Managerin für die Schweiz eingestellt. Aurélie ist in der Romandie zuhause und wird neben den Vertriebspartnern in der Romandie auch Teile der deutschsprachigen Schweiz betreuen.

Das RateHawk-Team Schweiz hat Zuwachs bekommen

Following the successful performance in Europe and the Middle East, RateHawk is now targeting the Asian region with a localized platform and business operations. Local travel agents, operators, travel management companies (TMCs), and other industry professionals will have access to a full range of travel services on RateHawk’s platform: booking more than 2.5 million accommodations worldwide, flights from over 400 airlines, transfers in 150 countries as well as car rental, FIT bookings, group reservations and other travel-related services. The platform is localized in Thai, Chinese, and Korean.&nbsp;In addition, RateHawk offers dedicated language support lines in Thai and Korean, available within business hours, as well as a 24/7 multi-language support line to ensure high-quality customer care. &nbsp;The establishment of the Singaporean legal entity will facilitate payment transactions, avoiding additional costs due to exchange rates. Travel professionals will benefit from making payments in several local currencies, including Singapore Dollar (SGD), Thai Baht (THB), and Malaysian Ringgit (MYR).&nbsp; &nbsp;Felix Shpilman, CEO of Emerging Travel Group, commented: "The preliminary market evaluation revealed a strong demand among travel industry players for a user-friendly, comprehensive B2B platform offering a full range of services at competitive terms, powered by advanced technology and high-quality support. Our early operations in the region have demonstrated the product-market fit of RateHawk in Asia. Therefore, we are now ready to elevate our operations and establish a robust presence in the region. We expect that our new legal entity in Singapore will significantly enhance the user experience for partners in Singapore, Thailand, and Malaysia. For us, launching this hub means laying the foundation to become the leading preferred B2B booking platform in Asia. We will continue to further localize the product and ensure full coverage of the entire region”. &nbsp;RateHawk is entering the region with a dedicated commercial team of over 30 people – business development and sales managers – overseeing South-East, South, and East Asia. Each registered partner is assigned with an account manager whose role is to help the partner onboard the system, customize contract settings, and assist with financial matters. Given the potential of the B2B travel sector in Asia, the company plans to further expand the team to ensure support for travel agencies in all parts of the continent. &nbsp;Jennifer Chua, Head of Business Development South-East Asia, commented: “RateHawk is perfectly positioned to meet the needs of travel agencies and operators of all sizes, including collaborations through API and tech platforms. Our extensive 2.5 million strong accommodation supply spans over 220 countries, with particularly strong coverage in Europe, the Americas, and the Middle East, which are in high demand among local travel professionals. &nbsp;“Our plan for 2024 is to further strengthen the team and scale the business in Asia by increasing the reach locally. RateHawk will be present at several major regional travel fairs, including ITB Asia later this year, where we will showcase our advanced solutions tailored for the local market”. &nbsp;Launched in 2016, RateHawk employs over 500 professionals in commercial roles globally and has offices in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The number of RateHawk partners exceeds 70,000 travel professionals worldwide. RateHawk offers a web platform and a mobile app enabling partners to handle business remotely. &nbsp;RateHawk is part of the UAE-based Emerging Travel Group, a global travel company that operates travel brands for individual travelers (ZenHotels), B2B travel professionals (RateHawk), and corporate customers (Roundtrip) in over 190 source markets. In 2023, Emerging Travel Group achieved a gross transaction value of $2.6 billion.

RateHawk, an online system for booking hotels, air tickets, and transfers for travel professionals, has established its first Asian headquarters in Singapore. With the ambitious goal of targeting travel agents in the rapidly growing region, RateHawk is providing local travel professionals with an advanced booking tool tailored to the local markets. The launch of this hub and legal entity in Singapore will position RateHawk as a key industry player, actively serving travel agents throughout the region.

RateHawk targets travel agents in Asia

“En RateHawk, llevamos observando un aumento en la demanda de destinos japoneses desde mucho antes de conocerse el lanzamiento de estos vuelos directos. Sin embargo, hemos notado un incremento considerable en las reservas de hoteles justo después de que se anunciara el lanzamiento de la ruta directa. El pico de demanda se ha observado para noviembre, con un aumento récord en las reservas, que se han multiplicado por 10 respecto al año anterior. Cabe destacar que la anticipación media de estas reservas es de seis meses, lo que supera con mucho la media de anticipación de nuestra plataforma”, comentó la responsable de desarrollo comercial para España y Portugal,&nbsp;Samia Lahlou.&nbsp; &nbsp;El lanzamiento de estos vuelos no sólo ha provocado un aumento de reservas de hotel en Tokio, sino que otras ciudades japonesas también están experimentando una mayor demanda para este otoño. Según RateHawk, Tokio, Osaka, Kioto, Takayama y Kanazawa encabezan la lista de los destinos japoneses más demandados. El número de reservas para Kanazawa, Tokio y Kioto se ha multiplicado por 6 y el número de reservas para Takayama se ha multiplicado por 7, mientras que Osaka ha experimentado el mayor crecimiento interanual (x 10). &nbsp;“El país tiene mucho que ofrecer, desde su rico patrimonio cultural hasta increíbles paisajes naturales y un entorno urbano moderno. Gracias a la buena conexión ferroviaria, los viajeros suelen combinar su viaje con la visita de varias ciudades japonesas”, comentó&nbsp;Samia Lahlou.&nbsp;&nbsp;“Ofrecemos a los agentes de viajes más de 38.000 opciones de alojamientos en todo el país, tanto en grandes ciudades como en pueblos pequeños, permitiendo así que nuestros socios puedan satisfacer las necesidades de cada cliente, tanto si viajan por negocios como por ocio. Además de las cadenas hoteleras internacionales estándar, ofrecemos en nuestra plataforma posadas japonesas tradicionales llamadas "Ryokan", lo que permite a los viajeros sumergirse profundamente en la cultura japonesa”, continúa&nbsp;Samia Lahlou. &nbsp;La tarifa media diaria (ADR) de los alojamientos japoneses en el período de octubre-diciembre es de 144 €, lo que supone una reducción del 13% comparada con la del año anterior. Aproximadamente el 50% de las reservas se han realizado para hoteles de 3 estrellas (ADR de 122 €), y les siguen los hoteles de 4 estrellas, que representan el 20% (ADR de 189 €).&nbsp; &nbsp;La duración de estancia media es de 2 noches, y las estancias más largas se han reservado en Kioto y Urayasu (5 noches), así como en Tokio (4 noches).

En 2024, Japón se está posicionando como uno de los destinos con mayor crecimiento en las reservas realizadas por las agencias de viajes españolas. De acuerdo con RateHawk, una plataforma B2B online de reservas de hoteles, vuelos y traslados, el número de reservas de alojamientos en Japón para fechas entre octubre y diciembre de 2024 se ha sextuplicado respecto al mismo período del año anterior. Este aumento de demanda coincide con el lanzamiento que hubo el 27 de octubre de 2024 de 3 vuelos directos semanales entre Madrid y Tokio, por la aerolínea Iberia. Esta ruta no había estado operativa desde 2020, cuando la crisis del COVID-19 obligó a suspenderla.

La demanda de viajes a Japón se dispara entre los viajeros españoles gracias a la reanudación de los vuelos directos

“At RateHawk, we have been noticing the rising demand for Japanese destinations long before the news about the launch of direct flights.However, we see a sharp increase in hotel bookings immediately after the direct line’s planned launch. The peak demand is witnessed in November, with a record 10-fold growth in bookings compared to the previous year. Remarkably, the average booking window in these bookings is six months, which is well above the average booking window on our platform”, commented Head of Business Development Iberia,&nbsp;Samia Lahlou.&nbsp;The launch of flights has not only caused a lift in hotel bookings in Tokyo, but other Japanese cities are experiencing a major demand increase this fall. According to RateHawk, Tokyo, Osaka, Kyoto, Takayama and Kanazawa lead the list of top Japanese destinations. The number of bookings in Kanazawa, Tokyo and Kyoto witnessed a 6-fold growth, Takayama’s number of bookings increased by 7 times, while Osaka saw the biggest (x10) year-over year growth.“The country has a lot to offer, from its rich cultural heritage, to natural beauties, and a modern urban environment. Due to the well-developed railway network, travelers usually combine visiting several Japanese cities within one trip”, - commented&nbsp;Samia Lahlou.“We provide travel agents with access to more than 38,000 accommodation options across Japan, in both large metropolitan cities and small towns, thus enabling our partners to meet the needs of any client, whether traveling for business or leisure purposes. Besides standard international hotel chains we offer traditional Japanese inns called “Ryokan” on our platform, allowing travelers to deeply immerse themselves in Japanese culture," continues&nbsp;Samia Lahlou.The average daily rate (ADR) for Japanese accommodations in October-December is €144, which is a 13% decrease compared to the previous year. Around 50% of bookings are made in 3-star hotels (ADR €122), while 4-star hotels follow with a 20% share (ADR €189).&nbsp;The average length of stay is 2 nights, while the longest stays are booked in Kyoto and Urayasu - for 5 days, as well as Tokyo - for 4 nights.

Japan is becoming one of the fastest-growing destinations booked by Spanish travel agents in 2024. According to RateHawk, an online B2B platform for booking hotels, air tickets, and transfers, the number of accommodation bookings in Japan for October-December 2024 increased six-fold compared to the same period last year. The rising demand coincides with the launch of three weekly direct flights between Madrid and Tokyo 3 times a week, scheduled for October 27 by Iberia carrier. The route has not operated since 2020, when it was suspended due to the COVID-19 crisis.

Spanish travelers’ demand for Japan spikes driven by the direct flights launch