Engineering/

Systems Analyst (CTM Team)

Worlwide

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are looking for a Systems Analyst for our CTM team.
 

 

Job Responsibilities

  • Collaborate with the product team and business stakeholders to define and analyze Functional Requirements (FR) and Non-Functional Requirements (NFR).
  • Establish priorities based on technical dependencies and resolve conflicts.
  • Decompose complex systems and processes to provide context and assign tasks effectively.
  • Manage changes in project requirements: identification, alignment, and documentation.

Key Qualifications

  • 3+ years of experience in systems analysis with a focus on requirements analysis and project planning.
  • Experience in building product systems.
  • Familiarity with project management and development methodologies such as Agile, Scrum, and Kanban.
  • Ability to dive into product and business contexts and translate them into the technical capabilities of systems.
  • Strong communication skills and the ability to explain complex technical concepts clearly.
  • Understanding of the software development lifecycle: requirements gathering and analysis, design, development, testing, deployment, and support.
  • Experience with SQL.
  • Understanding of relational and non-relational databases.
  • Knowledge of basic HTTP methods and status codes.
  • English proficiency at B2 (Upper-Intermediate) level, including the ability to read and write technical documentation and communicate with English-speaking stakeholders.

Nice to Have:

  • Knowledge of Go and/or Python.
  • Experience working with PostgreSQL.
  • Familiarity with API testing tools such as Postman.
  • Understanding of the C4 model for visualizing software architecture.
  • Hands-on experience in process modeling and system design using UML or BPMN, particularly with Diagram-as-Code tools like MermaidJS or PlantUML.

We Offer You

  • we offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
  • each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
  • we are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • the growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
  • we also provide partial compensation for employees participating in external training and conferences;
  • in tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
  • and, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
  • we prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities. 
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