Career

Analytics/

Business Analyst (AI & Language Models)

Worlwide

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are looking for an experienced Business Analyst with a strong interest in AI and Large Language Models (LLMs), who will drive the development of these initiatives across our company. This role is pivotal in shaping our AI strategy and supporting the strategic decisions of our team to enhance business impact and growth.

Job Responsibilities

As a Business Analyst (AI & Language Models), you will play a pivotal role in leveraging AI and LLM capabilities to transform our customer support, sales, and internal processes. This role is perfect for someone who has a strong foundation in analytics and is passionate about applying that knowledge to cutting-edge AI projects. You'll be diving into high-impact tasks that directly drive business success and innovation. This is a unique opportunity to develop a career at the intersection of data analytics and AI-driven solutions.

Transform Customer Support: Align AI systems with business objectives to improve response times, enhance accuracy, and reduce costs.
Boost Sales: Collaborate with sales and data analytics teams to refine AI insights, enhance strategies, and drive revenue growth.
Optimize Operations: Identify workflow improvement opportunities with AI, ensure effective implementation to streamline processes, and increase productivity.

Key Qualifications

at least 2 years of experience as a business analyst;
proficiency in SQL and Python;
experience or strong interest in working with large language models (LLMs) and natural language processing;
strong writing skills for crafting and optimizing prompts for large-scale language models;
english language proficiency at B2 level or higher.

We Offer You

we offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
we are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
the growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
we also provide partial compensation for employees participating in external training and conferences;
in tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
and, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
we prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.

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Build your Careerin the Travel Tech industry

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in the Travel Tech industry