RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in China.
Job Responsibilities
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.
Key Qualifications
Relevant Experience. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge. Fluent in Mandarin and English;
Travel Requirements. Up to 40% of travel time may be required;
Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
We Offer You
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