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Commercial/

Account Manager UK & Ireland

United Kingdom

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This is a remote role, split 50/50 between account management and financial administration support, and is open to candidates based in the UK & Ireland.

Job Responsibilities

Account management:
  • Expand and consolidate presence in the assigned territory; 
  • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
  • Maximize and develop API deals with the potential and existing partners;
  • Follow-up with existing and new partners in order to provide system training;
  • Product presentations & networking;
  • Provide market & competitive environment analysis.
Finance administration support:
  • Payments control;
  • Reconciliation on a weekly basis for key Agency Chains payments;
  • Invoicing for key partners;
  • Provide comprehensive reporting.

Key Qualifications

  • Relevant Experience. Minimum of 2 year successful experience in account management or business development of B2B companies within the travel industry;
  • Good numeracy skills and attention to detail;
  • Previous experience in finance or working with numbers would be an advantage;
  • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
  • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Languages knowledge. Fluency in English, other languages as a plus;
  • Readiness for business trips. 20% of working time might be required for market visits;
  • Competence in API technology deals is a plus.

We Offer You

  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.
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