Career

Engineering/

Senior UX Researcher

We are looking for a remote Senior UX Researcher to join the team responsible for hotel inventory and the user journey of searching and booking hotels for our users, including travelers, agents, and business travelers. The plan is to build a personalized product that takes into account user preferences and utilizes user data to bring value.

There are many tasks at the intersection of business, client, and product. As we grow, new processes emerge, so we need someone who can quickly immerse themselves in B2B products and conduct research in the areas of user activation, reactivation, and loyalty.

Job Responsibilities

establishing user research processes with the product team working on the development of the Hotel product direction, helping to formulate product goals, decompose business tasks, formulate hypotheses, and user segments.
conducting qualitative and quantitative research: interviews, usability tests, focus groups, surveys, competitor research, and presenting results clearly.
analyzing user data analytics, assisting in formulating research tasks based on data.
planning product research based on team plans and personal workload.
monitoring product changes based on research findings.
collaborating closely with design and analytics teams, sharing artifacts, and assisting in forming experiment briefs or preparing prototypes.
maintaining a knowledge base, documenting all tasks and their dynamics in the tracker.
acting as a research ambassador and the voice of the "user," assisting product managers in independently conducting interviews and testing.
participating in developing expertise within the entire UX research function.

Key Qualifications

experience conducting research (qualitative and quantitative) in a product team, including user research and measuring results based on metrics - at least 3 years;
experience conducting research with international audiences for at least 1 year in English;
experience working with various research frameworks and methodologies;
ability to independently manage workload and plan research activities;
experience working in a product team and understanding the processes, complexities, and opportunities;
proficiency in English at the UI/Advanced level (B2-C1);
understanding of product development principles and working with metrics: data management skills, and understanding the coexistence mechanisms of data-driven and customer development.

We Offer You

remote work;
a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
interesting and ambitious tasks that will take you to the next professional level;
learning: seminars, trainings and conferences. If you want to participate in a conference,we will help to organize it;
private health insurance;
team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches;
corporate discounts on hotels and other services;
a young and active team of super specialists.

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