Build your Career
in the Travel Tech industry

Department
All teams
All teams Analytics CEO’s Project Office Commercial Customer Operations Engineering Executive Executive Department Finance and Legal Human Capital Marketing Product Strategy
Location
All locations
All locations APAC Australia Austria Beijing Belgium Canada China China or Taiwan Europe France Germany Hong Kong Hungary Ireland Italy Kazakhstan Malaysia Malaysia/China Malta Manila Mexico Musqat, Oman Romania, Greece or Serbia Russia Samara, Nizhniy Novgorod Singapore South Africa South Korea Spain Turkey United Kingdom USA Worldwide Worlwide
Customer Operations/

Modification Team Specialist

We are looking to hire a Modification Team Specialist, who will help our clients to cancel or change their bookings.

Job Responsibilities

  • helping clients and partners to handle requests to cancel or change bookings;

  • communication with hotels and suppliers;

  • recording information in the CRM system about work done.

Key Qualifications

  • knowledge of English on at least Upper Intermediate level: are capable of speaking on the phone in English, can write in business English;
  • ability to learn quickly and be results-focused and stress-resistant;
  • multi-tasking skills;
  • possession of a strong sense of empathy;
  • responsibility and carefulness.

We Offer You

  • remote work;
  • schedule: 2/2 rotating shifts (2 days work from 9 a.m. to 9 p.m. GMT+3 / 2 days off, including weekends);
  • a young and active team of super specialists;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
  • corporate discounts on hotels and other services.
Apply to this position

Or share with your friends

© 2024 Emerging Travel Group
© 2024 Emerging Travel Group
© 2024 Emerging Travel Group
Privacy Policy